8:30 AM - 9:00 AM
Registration & Welcome Coffee
 
9:00 AM - 9:15 AM
Introduction & Pre-Survey

Overview of the program objectives and the growing opportunity for pharmacists to provide
travel medicine services. Participants complete a short survey assessing current practices,
confidence in travel health assessments, vaccine and prophylaxis prescribing, and perceived
implementation barriers.

9:15 AM - 10:15 AM
Module 1: The Business of Travel Health Services

This session explores how pharmacists can develop a sustainable and profitable travel
medicine clinic within community pharmacy practice.
Topics include:
• Defining your travel clinic model and core services
• Pre-travel consultations, vaccination services, malaria prophylaxis, and traveller’s diarrhea
management
• SWOT analysis of your pharmacy travel clinic (review of pre-work exercise)
• Building the business case: demand, consultation pricing, and revenue streams
• Cost considerations including vaccine inventory, cold chain management, staffing, and
software
• Regulatory considerations: pharmacist scope, prescribing authority, and physician
partnerships
• Financial planning, ROI considerations, and scaling services across locations

10:15 AM - 11:15 AM
Module 2: Operational Logistics of a Travel Clinic

Successful travel clinics require efficient operational systems to support complex travel
assessments and vaccine inventory management.
Key topics include:
• Designing the clinic space and required equipment
• Vaccine inventory planning and managing high-cost vaccines
• Essential travel medicine resources (CATMAT, CDC Yellow Book, WHO Travel Health,
Travax)
• Training pathways including the ISTM Certificate in Travel Health
• Pre-travel screening forms, booking systems, and digital intake tools
• Lean workflow design using pharmacy support staff

11:15 AM - 11:30 AM
Break
 
11:30 AM - 12:30 PM
Module 3: Delivering a High-Quality Travel Consultation

Participants learn the step-by-step structure of a comprehensive travel consultation including:
• Pre-visit screening and itinerary review
• Risk assessment based on destination, duration, and patient factors
• Vaccine recommendations and malaria prophylaxis decisions
• Food, water, and insect precautions
• Documentation, Yellow Fever certification, and follow-up planning

12:30 PM - 1:15 PM
Lunch Break
 
1:15 PM - 3:00 PM
Module 4: Case-Based Travel Medicine Workshops

Interactive case discussions applying travel medicine frameworks to real-world scenarios
including:
• Family travel to common resort destinations (Mexico, Costa Rica, Dominican Republic,
Thailand)

• Multi-country travel in Southeast Asia and South Asia
• Risk assessment for Dengue, Chikungunya, Zika, and malaria
• Special considerations including altitude travel and Yellow Fever certification

3:00 PM - 3:15 PM
Break
 
3:15 PM - 4:00 PM
Complex Traveller Scenarios

Advanced cases including immunocompromised travellers, elderly safari travellers, and long-term backpackers.

4:00 PM - 4:15 PM
Closing & Implementation Planning

Participants complete a post-program survey and identify key actions to implement or expand travel medicine services within their pharmacy practice.