Chia-Hui is a Doctor of Pharmacy graduate from the University of Toronto and holds a Bachelor's degree in Anatomy, Cell Biology, and Management from McGill University. Since then, Chia-Hui has occupied several roles in a community pharmacy setting. Her areas of expertise are immunology and inflammation. Chia-Hui is a former recipient of pharmacy awards, including the CAPSI Guy Genest Passion for Pharmacy Award, the National Shoppers Drug Mart Student Award, the Alumni Undergraduate Award, and the Ontario Pharmacist Association Award.