Chia-Hui is a Doctor of Pharmacy graduate from the University of Toronto and holds a Bachelor's degree in Anatomy, Cell Biology, and Management from McGill University. Since then, Chia-Hui has occupied several roles in a community pharmacy setting and industry. Her areas of expertise are immunology and inflammation, including therapeutic area experience in dermatology, rheumatology, and respiratory conditions. Chia-Hui is a former recipient of national awards including CAPSI Guy Genest Passion for Pharmacy Award, Shoppers Drug Mart National Student Award, Medical Science Liaison of the Year, and the Industrial Pharmacy Residency Award.