During a busy vaccine clinic in fall 2022, Kristen Watt gave the wrong vaccine to a toddler. This was the second mistake in as many months for Ontario's 2022 Pharmacist of the Year. As she shared her grief over these incidents with friends in the industry, she learned how ubiquitous medical errors truly are. Kristen wants to share her story to destigmatize medical errors in Pharmacy. Discussing root cause analysis, practice evaluation and thoughts from industry leaders, join Kristen in acknowledging medication errors by Pharmacy professionals, while maintaining the trust of patients and other professionals.