Every pharmacist has habits they’ve never questioned—small, routine practices that feel like nothing. Until they’re the reason a College investigator is inside your dispensary.
This session is built around de-identified cases drawn from real complaint files, audit findings, and inspection records. It unpacks what actually triggers an investigation, what investigators focus on once they’re inside a practice, and how decisions are made behind closed doors—including where the line falls between a letter of caution and a referral to discipline.
Don’t wait for an investigator to tell you what you’re doing wrong. Know the risks. Fix the habits. Protect your licence.

Please note: this session is for educational and informational purposes only and does not constitute legal advice. No solicitor-client relationship is created by attendance or participation.
 

Sponsored by Ontario Pharmacist Association