You receive an email from ocpinfo.com—and your heart drops. It’s a notice from the College.
They’ve received a complaint from a patient and are investigating your practice. Now what? The
stakes couldn’t be higher: your license, your reputation, and your livelihood are on the line. In this
eye-opening session, we’ll walk you step-by-step through the Ontario College of Pharmacists’
complaints and disciplinary process. Discover how to respond swiftly and smartly, protect your
practice, and avoid costly missteps that could end your career. Don’t let one complaint undo years of
hard work— this session will provide you with the knowledge and tools you need to stand strong in
the face of regulatory scrutiny.
 

Sponsored by Ontario Pharmacists Association